Shipping Policy

At Brillare Jewelers, we strive to provide our customers with a seamless and efficient shipping experience. We understand the importance of receiving your exquisite diamond jewelry in a timely manner and in perfect condition. Therefore, we have implemented a comprehensive shipping policy to ensure your satisfaction.

Shipping Methods

We offer various shipping methods to accommodate your needs. Our trusted shipping partners include reputable carriers such as UPS, FedEx, and DHL. You can select your preferred shipping method during the checkout process.

Shipping Rates

Shipping rates are calculated based on the weight, dimensions, and destination of your order. We strive to provide competitive shipping rates to ensure you receive the best value for your money. The exact shipping cost will be displayed at checkout.

Processing Time

Once your order is placed, our dedicated team of experts will carefully prepare and package your jewelry. We aim to process and ship all orders within 1-2 business days. Please note that processing times may be slightly longer during peak seasons or promotional periods.

Estimated Delivery Time

The estimated delivery time will depend on your selected shipping method and the destination of your order. As soon as your order is shipped, you will receive a confirmation email with a tracking number. This will allow you to monitor the progress of your shipment and estimate the expected delivery date.

International Shipping

We proudly offer international shipping to customers around the world. Please note that international orders may be subject to customs duties, taxes, and import fees. These charges are the responsibility of the recipient and may vary depending on the destination country's regulations. We recommend contacting your local customs office for more information.

Order Tracking

Once your order is shipped, you will receive a tracking number via email. This will enable you to track the progress of your shipment and stay updated on its estimated delivery date. If you have any questions or concerns regarding the tracking of your order, please don't hesitate to contact our customer support team.

Shipping Restrictions

While we strive to provide worldwide shipping, there may be certain restrictions on shipping to specific countries or regions. These restrictions may be due to legal regulations or carrier limitations. If you encounter any issues during the checkout process regarding shipping to your desired destination, please contact our customer support team for assistance.

Lost or Damaged Shipments

In the rare event that your shipment is lost or damaged during transit, please contact our customer support team immediately. We will work diligently to resolve the issue and ensure your satisfaction. Please note that we may require supporting documentation, such as photographs or a written statement, to process a claim with the shipping carrier.

Contact Us

If you have any further questions or concerns regarding our shipping policy, please feel free to contact us. Our dedicated customer support team is available to assist you. You can reach us by email at sales@brillarejewelers.com. We are committed to providing you with a delightful shopping experience.